Clearance Hot tubs are happy to exchange or refund your purchase within 7 days of delivery. Your online purchase will be refunded in full, minus any delivery and collection costs. Finance purchase refunds/cancellations policy will be discussed prior to application. Please report any damaged or faulty goods within 14 days of receipt for a refund or replacement. by contacting us via email firstname.lastname@example.org with your order number and details of the fault or damage.
Protecting your privacy is important to us. This privacy statement explains how we collect, store and use the information you provide. Please read this privacy statement carefully, as once you use the Clearance Hot Tubs website you will be deemed to have read and accepted this statement.
We will only collect personal information about you, given by you, when you complete a contact form requesting us to contact you or an application form. By submitting your details through one of our forms you are agreeing to receive a call about the associated products and services. Please note that for your protection, telephone calls to or from our offices may be recorded and monitored.
When using this website, some information may be collected automatically using ‘cookies’. These are small text files which facilitates the processing of your data and enables us to analyse how the site is being used. Two types of cookies are used:
Temporary cookies- which form part of the security process while you are using the web site Permanent cookies- which identify the link you used to find our web site, check your browser so that we can make sure that our web site and services work well with your computer and to help us monitor traffic on our web site.
By registering your details you are giving permission for Evergen T/A as clearancehottubs.com to give you a call to confirm your hot tub order and ensure that we are providing you with the best possible service. We would like to pass your details onto other carefully selected companies so that they can provide you with quotes/finance applications for the service that you require.
We may use the information you provide to contact you, for product administration and for customer research. The information we capture may be used only by, clearancehottubs.com Where we use your personal information to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way. Except as described above we will not pass your personal information to third parties without your consent.
We will never pass on your details to 3rd party marketing companies, however you may receive emails from Evergen's other internal brands offering appropriate products.
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.
If for any reason you are concerned that the personal information maintained by us is not correct, or should you wish to have your personal information removed from our records, please contact us by email at email@example.com and we will be happy to review, update or remove information as appropriate. Thank You Clearance Hot Tubs team.